SM
Shanice M
1 reviews | Active since Aug 2019
31 Jan 2021, 18:27
Unauthorised card transaction
Im so sick and tired of phoning to follow up on money that was taken out of my account for a transaction that i never did. Its almost a month and i was told TAT is 7-14 working days.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
01 Feb 2021, 06:59Good day Shanice
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Feb 2021, 06:59
Official
Good day Shanice
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SM
Shanice M's updateReviewer Update
03 Feb 2021, 08:20I can not for the life of me believe that capitec refuses to give my money back... After sending them statements of my woolworths transactions showing them that i have never made a purchase of the amount that they so happily decided to deduct from my account.
I would like to know who makes these decisions, who decides that i will not get my hard earned money back, this is pathetic man.
This big corporate companies like *****ing from the less fortunate. Thats there get rich quick scheme.... But if i now for 1 month decide im not going to make payment on my CC then they quick to add interest or call me to find out when im going to pay
I would like to know who makes these decisions, who decides that i will not get my hard earned money back, this is pathetic man.
This big corporate companies like *****ing from the less fortunate. Thats there get rich quick scheme.... But if i now for 1 month decide im not going to make payment on my CC then they quick to add interest or call me to find out when im going to pay
SM
Shanice M's update03 Feb 2021, 08:20
Reviewer Update
I can not for the life of me believe that capitec refuses to give my money back... After sending them statements of my woolworths transactions showing them that i have never made a purchase of the amount that they so happily decided to deduct from my account.
I would like to know who makes these decisions, who decides that i will not get my hard earned money back, this is pathetic man.
This big corporate companies like *****ing from the less fortunate. Thats there get rich quick scheme.... But if i now for 1 month decide im not going to make payment on my CC then they quick to add interest or call me to find out when im going to pay
I would like to know who makes these decisions, who decides that i will not get my hard earned money back, this is pathetic man.
This big corporate companies like *****ing from the less fortunate. Thats there get rich quick scheme.... But if i now for 1 month decide im not going to make payment on my CC then they quick to add interest or call me to find out when im going to pay