AT
Andile T

1 reviews | Active since Jul 2014

04 Apr 2017, 12:28

UnAuthorised Bank Charges and ********** transaction

<p>I had an account back in 2005 and closed it in 2006, On the 31st/03/2017 I opened a new account and I was told that will use the old account no. Which is very disturbing that how come I can still use the old account whilist I closed it. On 2/04/2017 I tranferred money from my Absa account of R1500 for my insurance to debit. When I check if it went through the next day, my balance was now R205 Available, i went to the bank to inqure and I was told that, My account was on -R1248.28 bank charges that were accumulated on the 25-12-2007. To my understand, I did close the account a long time ago in 2006. And these been some ********** withdrawals on the 25-12-2007. This not any of my Fault, Its Capitec Negligence and I will escalate this to the Oumbads. I want my money back urgently. My car doesn't have Insurance because of you. Ref ********** 2</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Apr 2017, 11:33
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

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Capitec Bank