OFAG
Omar Fathy Abdelsamad Gad
1 reviews | Active since Jan 2024
04 Jan 2024, 13:44
Unauthorised and ********!
My account was incorrectly frozen. The bank should have contacted me telephonically or sent a message. I have been to the branch on numerous occasions and no one can assist. I need to access my money as I will be traveling. If the bank suspected suspicious activity the bank should have obtained legal evidence. What happened to protect the customer first?
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Capitec Bank's replyOfficial
04 Jan 2024, 16:15Good day Omar
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply04 Jan 2024, 16:15
Official
Good day Omar
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,