tB
thommy B

1 reviews | Active since Jan 2018

09 Mar 2018, 13:54

UNATHOURISED DEBIT ORDER

On the 22 December 2017. Unathourised debit order was deducted on my Capitec bank account for amount to R95 and this was not the first time Taylin Marketing deduct this unathourised debit order.

Every time this deduct I will have to lose R3.50 as debit order fee and R15 when I return this dispute debit order.

Capitec please can you investigate this and return the money that I lost on this debit orders fees.

I don't feel safe this days I have to check my bank statement everyday.

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Mar 2018, 15:18
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank