Unathorised debit

Your suoervisors are not available when we have our monies taken from our account without our consent, we wait on the phone for over 5 minutes waiting for the might supervisors to sort our problem since the agent couldnt answer our questions.

The way capitec is reckless with our money it easy for them just to tell you we will reversw.who will pay for those revesal charges.they dont want to fix the problem they just wanna reverse and charge us.the way they are relaxed with us loosing our monies it scary.it if not thosw less than R99 unkown debit orders .i think i need to move my money to a difrent bank capitec now has a lot of customers their are reckless with us