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Refentse M
1 reviews | Active since Jun 2020
23 Jun 2023, 13:47
Unapproved money deducted
So I get a debichec of 500 defected from my account without me approving it. I don't even know the company. I called Capitec and they are telling me I should contact the company. How I don't even know them. I've never approved of any debichec. According to them if I don't approve of debicjeck via SMS it automatically becomes approved!. Meaning anyone can deduct money as they please because hey Capitec dose not care to protect its clients profiles.
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Capitec Bank's replyOfficial
23 Jun 2023, 13:49Good day Refentse
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jun 2023, 13:49
Official
Good day Refentse
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank