Unacceptable service from Capitec Bank and unenthusiastic staff

Had reason to visit your branch at Meadowdale Mall in Johannesburg to request information on the cost of a credit card from the bank. What should have been a simple request with a simple answer led to the visit to the branch exceeding 45 minutes, after which time we left the branch as they could not answer the questions without actually opening an account. Totally misleading and attitude of staff not conducive to wanting to land a new client. Stay away from Capitec, dont waste your time dealing with them.