1 reviews | Active since Apr 2023
Unacceptable service
Good day,
I visited your branch at VANDERBIJLPARK df malan today, when i walked into the branch the person at the front were facing me with her back talking to the manager at the table, i said hello twice before she turned around to assit me. I asked to see the guy at station 4, once i seated, the manger yelled from her table, do not assit him, Couple of times. I had one of my very own clients present in the branch, for capitec staff to scream at me like that not to assit me creates a bad image towards my brand that i represent, whilst i have my work uniform on! That was very disrespectful towards me and unacceptable, the kind of treatment i receive at that branch today and before is not acceptable. I AM A CLIENT OF CAPITEC BANK, I NEED TO BE TREATED LIKE ONE!!!
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
