RC
Romann C
1 reviews | Active since Oct 2024
01 Oct 2024, 15:13
Unacceptable service
I have made a cash sent but now it's unable to be withdraw its says voucher can't be redeemed.Its unacceptable its been 3 days and still transactions says pending. I was at the branch they give me a whatsapp number .I contact the whatsapp number then refer me to another number . I call the other number they refer me to the capitec office again.
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Capitec Bank's replyOfficial
01 Oct 2024, 17:21Good day Romann
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply01 Oct 2024, 17:21
Official
Good day Romann
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.