AN
Ayanda N
1 reviews | Active since May 2015
04 Jul 2019, 09:15
Unacceptable service
I used my card to buy on the 29th June and that transaction went through and today 04 July I wake up getting SMS of the same transaction and I tried to call their call centre and been on hold for more than an hour listening to stupid adverts with no help.
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Capitec Bank's replyOfficial
04 Jul 2019, 09:51I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Capitec Bank's reply04 Jul 2019, 09:51
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank