1 reviews | Active since May 2018
Unacceptable service!!!
Capitec Atlantis service Sucks!!!!
So I went to open an account for my daughter as a savings account, had everything ready, ID, stamped proof of residence just to be told that I cannot open an account by a very in competent lady that was shouting at me to take a seat and wait for the bank manager. Shouting! So loud that the people were looking at her! At that that time I told her exactly what I thought of their service and went next door to Nedbank, who welcomede with a smile and within 15 min had an account opened. Capitec must certainly not need the money!! Will not recommend them to any one!! Disgusting!!!
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Wendy Mbelekane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Wendy Mbelekane will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mrs Oosthuizen
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Good day Mrs Oosthuizen
As discussed via telephone, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank