1 reviews | Active since Jan 2016
Unacceptable From Capitec
My account has been blocked for no apparent reason . Funds were transfered into my account and we're available to use. I had used quite a bit. Now when my expenses are due and I went through to make payments I was told my account is blocked. I did not even receive notification before the blocking of my account. I was told it was blocked because the person whom my funds came from had a problem with someone he received the funds from.both those parties are capitec clients as well as myself. She froze an amount in his account . They than reached an agreement and unfroze the money . He than owed me money so transfered money to my account. He has signed documents to give that money to me making it MY money. Now a problem that had nothing to do with me I wasn't even involved in becomes my problem . Funds that ARE MINE I cannot even have access to for NO apparent reason . I was not even notified. Had I not been a capitec client they would not have been able to block my account . My account as been blocked my funds are unavailable to me WHY???? I am completely shocked and angry that capitec have the right to do something like this.I am going to close this account and spread the word.
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Jennine Seholoba
Complaint Management: Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Jennine Seholoba
Complaint Management: Capitec Bank
