AG
Ayanda G
1 reviews | Active since Oct 2015
23 Jan 2019, 08:55
Unacceptable client services
I have a Capitec loan of which I an trying to settle. I called on Wednesday last week to request settlement figures of which to date I have not received. I tried to settle via app but it's giving me an error. Can I get urgent assistance with settling this loan excluding the interest for the days I have been inconvenienced.
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Capitec Bank's replyOfficial
23 Jan 2019, 11:28I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply23 Jan 2019, 11:28
Official
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,