PL
Pumeza L

1 reviews | Active since Feb 2012

25 Nov 2016, 09:46

Unable to use internet banking or mobile app

<p>Every time when its end of the month, Capitec is down. This is happening frequently and the always say due to unforseen circumstances we are down, How can it be unforseen when it happens every month around the time that we need to use it the most. Capitec always promote the app as easy and convinient, but its not convinient for me, the time i need it the most its not available.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Nov 2016, 13:57
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank