UNABLE TO TRANSACT AFTER BLACKOUT

Since after Capitec Bank "BLACKOUT" on ALL I'm unable to properly conduct banking. During Capitec Black out, Capitec indicated that Card and ATM was working, but I was unable to conduct ATM balance enquiries from SAS Switch machines. Capitec staff at Branch Mall@Reds confirmed that card transactions was ONLY at Capitec ATM's (which was also OFFLINE) and that card transactions was also offline.

I tried now on BOTH my savings and credit cards to conduct online purchases on Debit and credit cards (I confirmed via app that limits are in place) are unable to transact. Error given REASON 57: Transaction of card holder not permitted.

Contacted Capitec Customer care with same old same.

Is online purchasing NOT PERMITTED anymore with Capitec????