Unable To Reverse A Debit Order On The App

Item: Capitec Bank
Rating: 1
Author: Jabuu M

I have been unable to reverse a debit order for the last 5 days as the app has an error just as i reverse it , contacted their WhatsApp line and i was told they are unable to assist.

what nonsense is this , how am i unable to access my own money ?

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

11 Nov 2021, 15:31

Hi Jabuu
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank

Capitec Bank's reply11 Nov 2021, 15:31

Official

Capitec Bank's replyOfficial

17 Feb 2022, 20:20

Hi Jabuu

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply17 Feb 2022, 20:20

Official