CV
Charl V
1 reviews | Active since Sept 2021
11 May 2023, 10:06
Unable to reset password for 3 weeks
I have been trying for 3 weeks to reset my password for business banking, each time consultant says they will send me docusign etc I don’t receive, I’ve sent countless emails and every time I try call I have to wait 15 mins with no answer, please can you get someone to call me to resolve this
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Capitec Bank's replyOfficial
11 May 2023, 16:50Good day Charl
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 May 2023, 16:50
Official
Good day Charl
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank