NR
Nigel R
1 reviews | Active since Jun 2011
05 Aug 2022, 14:12
Unable to login to my app
I am unable to login to my mobile banking app and ussd code for 2 days now. My ID is *** and contact nr ***. When will this be resolved?
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
05 Aug 2022, 17:03Good day Nigel
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 17:03
Official
Good day Nigel
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
We are aware of the current system issues impacting your banking experience. Our App is currently unavailable and our IT team is working on fixing the issue. Please continue to use your card to pay or withdraw cash. We apologise for the inconvenience.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
06 Aug 2022, 11:15Good day Nigel
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 11:15
Official
Good day Nigel
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards