UNABLE TO GET A STATEMENT TO SETTLE BALANCE

I have unsuccessfully tried for the last 10 months to get a statement from Capitec Bank. I have been into the bank and they have been unable to help me with a balance owing. Each month, I get an sms from an attorney stating that a garnish order will be attached to my salary unless I pay R300 per month. I do not even know who these people are that I am paying or what the balance is that I owe.<br> If you want to hand people over for collection, please do it in the correct manner and at least educate the staff in call centre to assist with a balance and the details of who the accounts have been handed over to. I have tried to pay this in full on many occasions.