TM
Thando M
1 reviews | Active since Dec 2019
25 Mar 2021, 08:23
Unable to dispute debit order on Capitec internet banking
I noticed this morning that there was an unauthorized debit that went off my account of the amount of R1899.96. I am not able to dispute or even stop this debit order on both the app or internet banking and would like it to be reversed a.s.a.p.
I did not even approve a debi check for this debit and have no active contract with the company that debited me.
I would like this transaction to be reversed immediately. I thought Debi check was implemented to stop unauthorized debits from going off accounts but it doesn't seem to be the case here.
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Replies (1)Capitec Bank's replyOfficial
25 Mar 2021, 09:28Good day Busisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Mar 2021, 09:28
Official
Good day Busisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
