TM
Thando M

1 reviews | Active since Dec 2019

25 Mar 2021, 08:23

Unable to dispute debit order on Capitec internet banking

I noticed this morning that there was an unauthorized debit that went off my account of the amount of R1899.96. I am not able to dispute or even stop this debit order on both the app or internet banking and would like it to be reversed a.s.a.p.

I did not even approve a debi check for this debit and have no active contract with the company that debited me.

I would like this transaction to be reversed immediately. I thought Debi check was implemented to stop unauthorized debits from going off accounts but it doesn't seem to be the case here.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Mar 2021, 09:28
Official
Good day Busisiwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank