Unable to Change Debit Order Date

My employer has change the company pay date from 25th to last day of the month and supp**** all staff with a stamped company letter to provide to financial institutions to change debit order dates where needed.<br> <br> Called Capitec Bank customer service - cant help me they gave me another dept. to call - called them - they also can't assist I have to go into a branch.<br> <br> Went to the Hillcrest KZN branch today - The branch manager took all details and a copy of the letter, and also advised they can't change the debit order date - even after calling whomever - I must come back again<br> <br> sorry Capitec - I am not going back again - I have twice over the phone and in person in the Hillcrest Branch provided all required details/notifications - ITS UP TO YOU TO UPDATE YOUR SYSTEMS.<br> <br> CAPITEC = TAKING THE SIMPLE TASKS AND MAKING THEM IMPOSSIBLE