KM
Koketso M

1 reviews | Active since Mar 2018

03 Sept 2018, 08:29

unable to access funds

I am in arrears on my loan accounts with capitec bank . Now I have been blocked from accessing funds that are in my credit card, I recently had someone from one of the branches calling me and reminding me to make payments to the accounts and I made an arrangement with that person that payments will be made on the 9th of September. Right now I am sitting at home as I was unable to access money for my taxi fare to get to work & should I be dismissed it is fine as I will not be able to make payments on those loan accounts right?! Please note that since I did Capitec wrong by not paying them and they also did me wrong by blocking me from being able to access transport money, no payment will be made on the 9th.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Sept 2018, 10:43
Official

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

KM
Koketso M's update07 Sept 2018, 12:41
Reviewer Update
So I guess Kadi will contact me on Monday