SM
Sindiswa M

1 reviews | Active since Nov 2024

06 Feb 2025, 07:01

Un hold my account

ID *** MY ACC ***

MY NAME IS SINDISWA MTHIMKHULU ITS BEEN 5 MONTHS MY ACCOUNT WAS HOLD BY CAPITEC BECAUSE ITS WAS SUSPECTED AS SYNDICATE THE PAIN FULL PART IVE SUBMITTED ALL THE EVIDENCE THAT THEY REQUESTED STILL MY ACCOUNT IS ON HOLD. IVE ESCALATED THE COMPLAINTS TO OMBUDSMAN WHICH IWAS GIVEN 21 DAYS. IM DISAPPOINTED BY THE CAPITEC BANK ILL NEVER RECOMMEND SOME ONE TO BANK WITH THEM. THE INJUSTICE THEY DO ITS LIKE THEY EXPLOIT THEY CUSTOMERS AND TAKE THEM FOR THE RIDE. IM NOW GOING TO TAKE ACTION TO THE LAWYER TO SUE CAPITEC FOR ALL THE TROUBLES THEY PUT ME THROUGH EMOTIONALLY AND FINANCIALY. CAN REALLY A RELIABLE BANK TAKE 5MONTHS TO OPEN A ACCOUNT OF A INNOCENT ? IM SUFFERING WHILE IHAVE MY MONEY. THE PAINFUL PART THEY SAID MY CASE WAS PUT TO NCC WHEN CAPITEC PUT ON CONFERENCE CALL WITH THE NCC THEY DENIED THAT THE WAS A CASE AGAINST ME. SO THE TRUST IS NO MORE ITS LIKE THEY WANT TO CON ME

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Feb 2025, 10:38
Official
Good day Sindiswa Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank