Un-authorized withdrawal
<p>Good Day i would like to metion that capitec customer service is terrible and in-effiecent. on the 03.05.2016 there was a atm withdrawal for 1500.00 !! while my card was on me ... i then phoned customer care and then they blocked my card ...i later went to the bank and then they gave me a ref. and was told i need to wait for 10 to 11 wortking days .... after all that wait and with no update or progress i phoned customer care and was once again given another ref no. and they will get back to me............ if this is the rate of service we are getting from capitec then i dont see my self bank with youll in the near future </p>
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank