*****ulent uber transaction and Error message pending

Uber *****ulent transaction (i have never used uber in my life, i’ll either drive or bolt) Transaction pending reversal What is happening at capitec? i logged a complaint regarding my money that was never reversed back to my account on Saturday. the transaction declined due to an error message since it was loadshedding, the consultant told me stories that i need a letter from the store 🤦🏿♂️, isn’t the transaction supposed to be hanging on your side so you can process it back to me? Fine i received a message today that Capitec is working on it and my funds will be transferred back.