*****ULENT TRANSACTIONS

I am very upset with Capitec Bank, I had 2 *****ulent transactions going off my accounts. I had to block both my debit & credit card in December 2023, since then I have been trying to follow up on my refunds, I have spoken to numerous agents & each one gave me a different time frame as when I can expect my refunds. This must be the 8th *****ulent transaction going off my accounts in the past year, and each time it costs me money to get my cards replaced. I am so fed up with Capitec, even when I called again on the 10th of Jan 2024. I was told that the funds will be in my account on the 11th of Jan 2024. I called again this morning to follow up and the agent said that they must re-log the call. I was on the phone to their complaints department for more than 23min & still no answer, so I decided to hang up. What else must I do to get my money back that I worked for as they don't care. I HAVE JUST HAD ENOUGH OF CAPITEC BANK