OT
Oyama T
1 reviews | Active since Feb 2025
12 Feb 2025, 20:24
*****ulent transactions and serious security concern
Dear Capitec Team
I am extremely alarmed to discover that on Sunday morning, unauthorised transaction of R 1,179 was processed from my account at a furniture store in Centurion. I have never shopped at this store nor was I in Centurion at the time . I am deeply concerned that this incident suggests a potential security breach within the Capitec app , putting both my funds and personal information at risk . I expect immediate action on immediate investigation and reversal on this unauthorised transaction.
Thank you for your immediate response and action
Oyama
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Replies (1)Capitec Bank's replyOfficial
12 Feb 2025, 20:35Good day Oyama.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Feb 2025, 20:35
Official
Good day Oyama.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
