OT
Oyama T

1 reviews | Active since Feb 2025

12 Feb 2025, 20:24

*****ulent transactions and serious security concern

Dear Capitec Team

I am extremely alarmed to discover that on Sunday morning, unauthorised transaction of R 1,179 was processed from my account at a furniture store in Centurion. I have never shopped at this store nor was I in Centurion at the time . I am deeply concerned that this incident suggests a potential security breach within the Capitec app , putting both my funds and personal information at risk . I expect immediate action on immediate investigation and reversal on this unauthorised transaction.

Thank you for your immediate response and action

Oyama

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Feb 2025, 20:35
Official
Good day Oyama. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank