BC
Bongani C

1 reviews | Active since Feb 2019

24 Mar 2026, 04:31

*****ulent transactions

Yesterday I was requesting an Uber using my capitec account and it immediately took the fare and canceled the trip, it never refunded me back the money, I contacted Uber and I was told to contact myg bank for a refund, why does capitec do this, I've seen people complain and they were taken from pillar to post I need the refund ASAP

0
Replies (3)
Capitec Bank
Capitec Bank's reply24 Mar 2026, 06:01
Official
Hello Bongani, you are through to Zikhona M and I'm here to assist you.
Capitec Bank
Capitec Bank's reply24 Mar 2026, 06:05
Official
Are you there?
BC
Bongani C's update29 Mar 2026, 07:00
Reviewer Update
Good morning I took a call from one of your agents the other day and I had something to attend to, and I struggle with network, however the money was reversed into my account a day later, thank you