*****ulent Transactions

I went to Capitec Northgate mall on the 18th of March 2026 because I have suspicions transactions going off my account , I was then advised by the consultant to get a new card so the new card number will change this , I was charged for the new card but when I got home that thing still debited on a card I never used , I went again the 23rd of March 2026 and the Consultant kept going to speak to the manager privately and the manager never bothered coming to assist me but instead the consultant kept leaving me by her desk to ask for guidance and the manager apparently said there is no evidence as to whether the previous consultant told me to open the new card or not , so I wonder if I was supposed to record the conversation or what does this imply, next thing I was told to open a new card again yet a I have a new card that's not even a week old , the consultant told me there is nothing they can do to help you resolve this and they can't stop or block this from debiting and mind you to goes off when when I have deactivated the online and internal purchases