TM
Thembelihle M
1 reviews | Active since Feb 2020
17 Jun 2023, 11:05
*****ulent/**** case
I had logged a *****ulent/**** case with capitec and it took them almost an entire month, for them to come back to me via sms to say that they couldn't recover any funds because they were utilized before the matter was reported. Stop logging cases for your client knowing very well that you gonna fail them dismally. I'm very disappointed in this bank I'm even considering cancelling my account with them.
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Capitec Bank's replyOfficial
17 Jun 2023, 11:12Good day Thembelihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply17 Jun 2023, 11:12
Official
Good day Thembelihle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank