*****ulent Bank

on the 20th of May my account was hacked, ****mers disputed my medical aid, created a beneficiary under my account, transferred the premium of my medical and a amount from my savings to that beneficiary without me going to the bank, without my fingerprints, nor paper work captured by an consultant, the investigators are useless send numerous emails, check my incidents, how can i get my money back, don't the bank cover loss due to *****, i want proof that i visited the bank to dispute my medical , this is ***** , now i must beg to get the money back that was transfered to a standard bank account, how does the bank allow such *****? I got a sick child that needs medical, now its suspended, due to your security. How many emails must i still send to recover my funds