NS
Nisha S

1 reviews | Active since Jun 2023

25 Feb 2026, 04:21

*****ulent affair

I am writing to express my deep disappointment and concern regarding a recent incident where money was removed from my account without my permission. I discovered this unauthorized deduction II am extremely concerned that funds were taken from my account without any notification or consent from my side. This not only violates my trust in your service but also raises serious questions about the security and integrity of my financial information.

I kindly request an urgent investigation into this matter to determine why these unauthorized deductions occurred and to ensure that such incidents do not happen again in the future. I also expect a prompt resolution and the immediate refund of the deducted amount back to my account.

I believe in your commitment to customer satisfaction and I hope to see a swift and satisfactory resolution to this issue. I trust that you will take this matter seriously and work towards restoring my faith in your service.

I look forward to your prompt response and cooperation in rectifying this unauthorized deduction. Nisha Sahade

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Feb 2026, 06:07
Official
Good day Nisha S We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank