ZB
Zizipho B

1 reviews | Active since Aug 2023

05 Apr 2024, 07:29

*****ulent Activities

I went to Capitect to for a new bank card, since I lost my old one. The lady that was assisting me had a foreign group chatting app on her, while assisting me, which was questionable. I used the new card, immediately after, at the Capitec ATM outside the branch offices, to withdraw some money. This morning I woke up to unknown declined transactions of up to R1500. Thankfully, I had set my limints very low, so they couldn't go through. This is honestly my last straw with Capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2024, 10:07
Official
Good day Zizipho. 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank