Uber Eats ***** on Credit card

I noticed two amounts going off today on my credit card for Uber Eats in Amsterdam. I never authorised these. I immediately phoned the Capitec number and I kept getting sent between Client care and ***** department. It seemed like no one knew who handles this type of query. These transactions have left my account on a zero balance and I need it to be treated with more urgency please. Can someone from the bank please urgently attend to this and contact me urgently