****ty service

It's so unfair that at 8 months pregnant I have to stand in a long line at Capitec bank to simply just update my details. I called their callcenter and the agent refused to update my details. With this pandemic and being 8 months pregnant this is an incovinience to me. This is such ****ty service. If they can use the information that's on the system to verify me when I call they can clearly update my details as well.