****ty service

Capitec has been taking money out of my account with an incorrect pay date which is the 24th of every month. I have never in my life been paid on the 24th of any month. When i took this loan, my salary date was on the 26th of every month. I have call the centre numerous times to fix this and nothing has happened for over a year. As a result, my account is arrears to a problem that wasnt created by me, this is the worst experience I have ever had in my whole entire life!!!!!!!!!!!!

I called Capitec again this morning to fix a mess that they have created and they still cannot help, ***FFFFFFFFFFFFFFFFFFFFF!!!!!!

I cannot wait to complete this loan as leave this nonsense you call a bank.

Im on the call again now and requested this to be escalated, guess what - I dnt know if put on hold and sent to a black hole. I have been holding to speak to a manager for the past 30min. Shocking!!!!!!!!!!!!!!!!!!!!!

Im done, i will fast track my repayments and leave this nonsense behind cause I cant.

****ty service, arrogant and total disregard of clients.

My ID ***