1 reviews | Active since Apr 2018
****TY SERVICE!!!
****TY BANK AND *** SERVICE!!
Month October I deposited money into a wrong account(R2700), I then went to Capitec Cape Town Branch in Adderly street I was told to pay R170.00 for investigation process which will take between 14-24 day, I indeed paid that.
24 days passed nothing happened, I then got an email on the 30 November saying that my money will be paid. Until now I haven't received it.
Last night 13/12/2020 at around 8 I got a message saying that I just got billed 918.88 for some international purchase which I'm not aware of. I went to the bank Capitec Gardens branch in Cape Town I was told they wont be able to reverse it with no valid reason. It's unfair that I had my last money saved for my son for food. To be taken away from me like that.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank