tP
tsholofelo P

1 reviews | Active since Nov 2018

26 Jul 2019, 10:48

****ty service

guys your service is bull**** and never even improves one reason i stopped banking with an *********** bank i don't understand why u like being copy cats if u fail to do a simple thing research before trying to be like other big banks who are competent enough to keep their cash send services up and running and simple for their customers your cashless transaction is bull**** and is not working haven't been able to withdraw at shoprite for 3 days now and guess what the fault is with u ****** bags as usual

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Jul 2019, 11:28
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 
Complaint Management will take ownership of this investigation and will provide you with feedback within the next 5 working days.  I trust that the matter will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply15 Aug 2019, 10:48
Official
Good day

As discussed telephonically, the matter has been resolved.

Kind regards
Complaint Management
Capitec Bank

Best regards,