KP
Kariem P

1 reviews | Active since Jan 2020

01 Oct 2024, 16:28

****ty bank

i swiped my card. Transaction showed twice on my statement. The one amount cleared and its been more than a week and the other"double"amount still shows pending. I provided proof the merchant did not claim the 2nd amount thats why the amount is still showing as pending. They want me to get a letter while the merchant sent list of transactions for the day yet they do not want to assist

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2024, 17:22
Official
Good day Kariem Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.