KP
Kariem P
1 reviews | Active since Jan 2020
01 Oct 2024, 16:28
****ty bank
i swiped my card. Transaction showed twice on my statement. The one amount cleared and its been more than a week and the other"double"amount still shows pending. I provided proof the merchant did not claim the 2nd amount thats why the amount is still showing as pending. They want me to get a letter while the merchant sent list of transactions for the day yet they do not want to assist
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Replies (1)Capitec Bank's replyOfficial
01 Oct 2024, 17:22Good day Kariem
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply01 Oct 2024, 17:22
Official
Good day Kariem
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
