****TY

<p>Like i have over and over explained to your call centre:</p> <p> </p> <p>On the 6th of September, I payed on your machine R1800. For some reason it went of twice. I phoned my bank (ABSA MY BANK) and they confirmed that an amount of R1800 was deducted TWICE = R3600 in total.</p> <p> </p> <p>ABSA said, the merchant should give back my money.</p> <p> </p> <p>The Merchant has a Standard bank account (STANDARD BANK MERCHANTS BANK) but for some reason YOUR machine is the guilty one. (CAPITEC MERCHANT MACHINE). </p> <p> </p> <p>So the Self catering lady says NOPE it is not in her account... Fair..</p> <p> </p> <p>I miss one day of work to take this lady and go to</p> <p>ABSA (MY BANK) for a statement TADA it shows 2 x R1800</p> <p>STANDARD BANK (HER BANK) for a statement DANG it shows 1 x R1800</p> <p>soooooooo</p> <p>HI HO HI HO it is off to CAPITEC we go</p> <p>CAPITEC (HER MERCHANT MACHINE) and what i get told from YOU is that my money is somewhere YOUR super team does not know where but it is in your machine SOMEWHERE!!! Can you believe that, jong I know that the cloud stores info but it seems my money is also somewhere in electric space. AMAZING! and NOT 1 Person can tell me where to!!! WOW</p> <p> </p> <p>Okay so this very helpful person tells me that he can see my money in the machine RESERVED ha! It will be paid back into my account withing 7 to 14 days! Now am i the only one, that does not really have money for your machine to play with. But okay i needed to get back to the vaal and I had a ref no. So taking your word for it i waited</p> <p> </p> <p>SURPRISE 14 days later nothing!!!</p> <p> </p> <p>Now i phone and phone and phone and all you guys give me is excuses!!!! I am done!!!!!!!!!</p> <p> </p> <p>Your operators promised my money back, or else i would have taken the other party to the nearest station and i would have made a case of theft. BUT because of your people and the promise i did not</p> <p> </p> <p>NOW YOU TELL ME IT IS NOT YOUR PROBLEM???????? WHAT THE F@#$%$%$%^!!!!!!!!</p> <p> </p> <p>I want answers and i want them yesterday</p> <p> </p> <p> </p>