1 reviews | Active since Jun 2009
Two hours holding time - no answer
I HAVE BEEN WAITING FOR A INTERNATIONAL PAYMENT INTO MY ACCOUNT. Capitec have failed to contact me to clear this amount coming into my account. I tried to call on the 30th of October and held for over a hour to no answer. I then tried again on the 31st and held for another 45 min and still no answer. Number called are: ********** 501 and ********** 709
Can someone from Forgein exchange contact me as soon as possible. Appalling
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Uddgren
Kindly note the matter has been resolved, also referring to our telephone discussion.
Complaint Management
Capitec Bank
Good day Mr Uddgren
Kindly note the matter has been resolved, also referring to our telephone discussion.
Complaint Management
Capitec Bank