Tsheese Leshabela,rude customer service rendered

My name is Josephine.I went to Capitec Attvll Stadium at 17h50 on the 3rd of March 2015.Tsheese waited for me to greet her first,told me to press transact and take a ticket.She then told me to come to no. 5 so she can assist me.She walked to her desk dragging her feet.As we were busy I realised I did not have the 'account type' details.I asked her if I could phone and ask that specific one thing as should I go outside I might not return in time as the bank was about to close.This was her response: 'Phones are not allowed in the bank,go outside and phone,come back and take a ticket.There is 5 minutes before the bank closes and asking just that doesn't even take 5 minutes.I instructed her to put it as a cheque account,amazingly I was right.A collegue came to Tsheese to show her nails.They had their nail compliment converstion infront of me as if I'm not there.I asked for the manger,but he/she already went home and she was the one in charge.An acting manager?With that bad attitude?So that means she is leading others to serve customers in that manner?I told her I'm going to report her,she didn't seem to mind.Gave me her names in attitude,asked her to write them.Didn't farewell me.