TSELES BOXER STORE REFUSES TO CASH OUT CAPITEC VOUCHERS

Your partner (Tseles Boxer Store in Moletsane - Soweto) is giving a hard time in cashing out Capitec vouchers. They claim according to "their policy" they only assist customers who come with voucher numbers that are sent via sms. I went to the said store with my voucher number written on a piece of paper and was told they do not accept that. Mind you the voucher number and PIN were valid. PLEASE INTERVENE, WE ARE SUBJECTED TO LENGTHY EXPLANATIONS BEFORE WE CAN BE ASSISTED AT THAT STORE.