1 reviews | Active since Mar 2010
Trying to Settle My account
I have never encountered such a rude call centre...35 mins and I keep getting transferred by rude people that cannot understand business..<br> <br> I am leaving the country next week for good.. My account is already in arrears and I want to settle the final amount. You guys are making it difficult for me. Please understand that I could leave for good and you will never collect the money. I am trying to be of good faith by paying what I owe before I move back to France but it seems like no one there really understand the risk involved for the bank. Of course they will not understand because its just a job but what should I care if you poorly trained staff do not get that no court order will get me to pay you when I move back?<br> <br> I want to settle my account and negotiate a settlement figure. I am leaving this weekend and it's now your onus to contact me if you want you money back. I am done spending hours on the phone trying to speak to someone.<br> <br> Don't make it difficult for me to do the right thing...<br> <br>
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Jennine Seholoba
Complaint Management: Capitec Bank
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Jennine Seholoba
Complaint Management: Capitec Bank
