Trying to open account no POR exceptable .
To whom it may concern...
I have tried to open 3 savings accounts with you and failed 3 times... i never even made it into the bank every time I am greeted by someone at the door to help make it easier but every time got shot down accroding to them my proof of residence is wrong... first try was with bill from mtn had our names date and adres on it. It was wrong second time I took our electricity bill that wasn't stamped unexceptable...yesterDay i went to the municipality that is going over to new system they printed out an account with my as wel as my husbands details even I'd numbers as well as date and home a dress which is a company house but they made sure to put our names on it and stamped and dated it again and signed it. Got there eager to open accounts... sorry we do not except this go to your bank and request statrment maybe the adres will show on it and we will except that... ***!!!!!!!! it is 3 savings accounts one for me one for each child is our money not enough since 2 is only children's savings?!!!! That was my final try with you guys will make sure to tell people about this experience
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
***
I acknowledge your posting, and have referred it to Cornelius Maeane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Cornelius Maeane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank