MR
Michael R
1 reviews | Active since Nov 2018
04 Nov 2018, 15:43
Trust Is Earned: Loyalty is for Life
Today, on a Sunday of all days, your Tyger Valley Mall branch shone brighter than any banks have ever shone before. The exceptional service received by Josh put your bank in a league of it's own; V.I.P. service with a smile, despite the time and effort, to give the best deal and the most incredible investment of attention to detail ever seen in first line customer service delivery!!
Let me re-iterate: You have delivered above and beyond any reasonable expectation of service. Thank you so much!!
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Capitec Bank's replyOfficial
06 Nov 2018, 10:01Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint ManagementCapitec Bank
I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint ManagementCapitec Bank
Capitec Bank's reply06 Nov 2018, 10:01
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint ManagementCapitec Bank
I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint ManagementCapitec Bank