WL
Willize L

1 reviews | Active since Nov 2019

21 Feb 2023, 20:11

Truly a superhero Bank that always puts their clients first.

I have been with Capitec more than 15 years and they most definitely have my loyalty for life. When Capitec started with their credit department things was very easy and through the years I have been blessed with Capitec employees that have been very helpful and knowledgeable. However, end of last year my luck turned for the worst and long story short, I was very upset because I felt like a loyal client. After lodging a complaint in order for someone to help me, Capitec didn't think twice and they came running like a Superhero.

We are all human and we make mistakes but it is how we go forward that matters in the end and Capitec truly has a talent for their helpfulness and kindness while they are at it.

A bank that truly listens to their clients and meet their every need.

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Feb 2023, 21:45
Official
Good day Willize

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. 

Kind regards 
Capitec Bank