Treating existing customer badly

Item: Capitec Bank
Rating: 1
Author: Henno E

PLEASE CANCEL THIS APPLCATION.

You guys are taking way too long.

I already received an approval from another bank, and card will be delivered on Wednesday.

I am very disappointed that my bank can’t quickly assist me.

I am an existing customer and another bank helps me quicker and without hassle.

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

20 Oct 2025, 12:37

Good day Henno We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply20 Oct 2025, 12:37

Official

Good day Henno We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank