Treated unfairly in the banķ .

Today I visited Capitec at Theku Plaza I was treated unfairly. You know how capitec work, when inter the door I took the slip that tells you which number are you in the queue, I was number 162 I was jumped , I tried to explain that my number wasn't called but now they serving number 166 they told me to start äre fresh the queue just imagine people who came before me they were helped. I have been a Capitec client for morethan five years now is it fair for me to continue banking with the banķ that its staff doesn't value their clients.It will be pleasure for me if my complain will be taken into consideration thank you.