Treated like a disadvantaged dog

My savings account was placed on hold without any valid reason, I was never contacted about the issue encountered. When to the branch they too couldn’t give answers and they tried to call the forensic team but it was fruitless like wise pillar to post with different numbers too. I was given a name of Briesan Pillay whom was in charge for my account to be placed on hold and reason for the account to be placed on hold not given on the system for others to see and given answers. I thank you Mr. Pillay for making me realize that I made a mistake by joining capitec, thank you once again Mr.